Shipping policy

Thank you for shopping with Vastora.

Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.

  • Orders are not processed on weekends or public holidays.

Shipping Time

Estimated delivery times are:

  • India: 5–10 business days

  • International: 7–20 business days (depending on destination)

Please note that delivery times are estimates and may vary due to customs, weather, carrier delays, or other unforeseen circumstances.

Shipping Charges

Shipping charges are calculated at checkout unless free shipping is offered on selected products or promotions.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment.

Incorrect Address

Customers are responsible for providing the correct shipping address. We are not responsible for orders delivered to an incorrect address provided by the customer.

Lost or Delayed Packages

If your package is delayed beyond the expected delivery time, please contact us at vastora.support@gmail.com. We will work with the shipping carrier to resolve the issue.

Customs & Import Duties

International customers are responsible for any customs duties, taxes, or import fees charged by their country's customs authorities.

Contact

For any shipping-related questions, please contact us:

Email: vastora.support@gmail.com

Business Hours: Monday to Saturday, 10:00 AM – 6:00 PM (IST)